P/T Customer Service Agent - $16.50

Europcar•Phoenix, AZ

8d•$17•Onsite

About The Position

Keep the fleet moving and the lot running like clockwork. At Fox Rent A Car, our Operations Support Agents are the detail-oriented drivers behind a smooth fleet operation. If you thrive in fast-paced environments, love hands-on problem-solving, and take pride in keeping things organized and running right, this role is built for you.

Requirements

Valid driver's license required.
Detail-oriented with strong organizational skills.
Comfortable working independently in a fast-paced environment.
Strong problem-solving instincts and a proactive approach.

Responsibilities

Utilize the TSD application to accurately track and update vehicle statuses, ensuring cars are ready for customers or scheduled for maintenance promptly.
Organize vehicles in assigned lot areas to ensure efficient flow — rental availability, maintenance, or transport to and from overflow lots.
Maintain and update lot signage to ensure each rental vehicle is placed in the correct location.
Prioritize vehicle detailing needs, marking units that require cleaning or maintenance to ensure they are rental-ready.
Jump-start vehicles with dead batteries or perform minor repairs to ensure uninterrupted operations.
Report any missing keys to the Fleet Manager immediately, ensuring all vehicles are accounted for and accessible.
Coordinate and transport vehicles between locations — overflow and maintenance lots, local repair shops, or auctions.
Tag and monitor vehicles that have been out of service for five days or longer, placing red hats on non-rentable units.
Fill in service areas as needed, providing break coverage or additional support during peak times.
Uphold a safe, clean, and professional environment in the lot and service areas.
Support any additional tasks as requested by management.
Perform other duties as assigned to support business needs and objectives.