Customer Service Agent - Chinese, Mandarin, Vietnamese Speakers Needed!!!
Hallmark Aviation Services•Houston, TX
•Onsite
About The Position
Hallmark is NOW HIRING friendly, fun, and professional customer service agents to provide exceptional service to our domestic/international airline(s). Great entry-level airline opportunity. Apply today!
Requirements
- At least 18yrs old
- High School Diploma or G.E.D.
- Valid US work Authorization
- Able to speak, read and write in English
- Flexible schedule to work weekends, holidays & overtime
- Basic Math Skills: Adding, Subtracting, Division, and Multiplying
- Computer Literate
- Common sense and organized
- Mental capacity to make quick and rational decisions
- Effective communication skills and good listening skills
- Able to multi-task and carry out duties in a fast-paced environment
- Able to reading & comprehend reference materials, instructions, policies & procedures
- DRUG SCREENING REQUIRED AT TIME OF HIRE
- Excellent problem solving skills
- Excellent math skills
- Basic computer skills
- Able to pay close attention to details
- Able to multi-task
- Required to study and successfully complete 2 weeks of mandatory training
- Must have flexible availability and reliable transportation
Nice To Haves
- Chinese, Mandarin, Vietnamese Speakers Needed!!!
Responsibilities
- Perform a variety of duties at an airport including: assist customers with fare quotes; boarding gate functions
- Perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminals
- Maintain appropriate and professional interaction with airline passengers, Client(s), and Crew
- Translate, transcribe when possible
- Take care when handling company assets and be aware of costs associated with damage
- Complete accurate cash handling transactions, manifests, and labelling
- Operate machinery in accordance to operational policies and standards
- Operate computers, printers, & other equipment to enter, access, or manage data and information confidentially
- Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures
Benefits
- To be discussed at interview
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
