ASE Customer Service Agent - Full -Time

SkyWest Airlines•Aspen, CO

10d•Onsite

About The Position

SkyWest Airlines is the career destination for more than 16,000 professionals who are literally "going places" with their careers. SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of "America’s Best Employers" by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member. While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in a positive direction. Bring your positive attitude, skills, and commitment to the SkyWest team and take your career to new heights! As a SkyWest employee, you’ll enjoy a variety of benefits Worldwide flight benefits for you and your family 401(k) match Profit sharing Working in a great team atmosphere The potential to advance within the company Shift-trade flexibility

Requirements

18 years old or older
Have a High School Diploma or GED
Pass a pre-placement background check and drug screen
Legally authorized to work in the United States for any employer without sponsorship
Lift 50 lbs. with or without reasonable accommodation

Nice To Haves

Passion for customer service, especially within the airline industry!

Responsibilities

Provide excellent front-line service to our passengers.
Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers who arrive without their luggage, and rebook passengers, all in a prompt and friendly manner
Assist special-needs passengers and resolve customer complaints
Communicate clearly with ground personnel and flight crews
Calmly handle situations such as canceled and delayed flights
Other duties as assigned