Customer Service Agent

Executive Aviation • Vancouver, BC

8d • Onsite

About The Position

Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! Our operation in Vancouver keeps growing and provides our team members with an amazing opportunity to work with many of our different airline partners. In Vancouver you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. So, would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Are you someone who is known for reliability and flexibility? If you answered ‘Yes!’ to any of our question, then apply and come join us! Executive Aviation is hiring Customer Service Agents at the Vancouver Airport (YVR) who love working in the tourism industry, and anything people and travel related. This role reports directly to an amazing Shift Lead who is there to support you.

This is a 4-month seasonal contract position, it will begin approximately May 18th, 2026, and end approximately the middle of September 2026.

Requirements

• A true customer service champion with a minimum of two years’ in a customer-facing role
• A proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service
• Love to multi-task and are comfortable in a fast-paced where time pressures are a way of life
• A great communicator in both individual and group settings and have a demonstrated proficiency with computers and software.
• Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
• Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
• An ability to meet all conditions of employment: Restricted Area pass issued by Transport Canada, A criminal background check, Hold a valid driver’s license with a clean driver abstract

Nice To Haves

• Previous airport experience would be considered an asset

Responsibilities

• Helping passengers check-in
• Supporting self-serve kiosks
• Preparing aircraft for on-time departures
• Facilitating deplaning and boarding of passengers
• Greeting passengers who are arriving from flights
• Following airline specific check-in policies and procedures
• Positively work airline crew
• Kindly enforce airline and airport policies and procedures to passengers
• And more!

Benefits

• Progressive wage ranges with lots of earning potential
• Comprehensive Health benefits for all part- and full-time team members
• Fantastic flight benefits with the airlines that we support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree