Customer Service Agent - Part Time

SIXTWest Palm Beach, FL
Onsite

About The Position

Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly rate of $18.

Requirements

  • High school diploma or GED.
  • At least 1 year of customer service experience.
  • At least 18 years old.
  • Hold a valid driver’s license with a clean driving record.
  • Authorized to work in the United States without requiring sponsorship.
  • Basic computer navigation skills.
  • Familiar with Microsoft Office applications.
  • Willing to wear a company uniform.

Nice To Haves

  • Speaking other languages is a plus.

Responsibilities

  • Welcome all customers upon arrival and gather feedback to improve their future rental experience.
  • Ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels.
  • Advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process.
  • Identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location.
  • Work in various weather conditions and are willing to take on additional tasks to support business needs.

Benefits

  • Employee Assistance Program
  • Exclusive Employee Rentals
  • Uniform & Perks
  • Weekly dry cleaning for uniform
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