Customer Service Advisor
About The Position
Precision Tune Auto Care is seeking a friendly and motivated Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Precision Tune Auto Care is celebrating 40+ years as a trusted leader in automotive service and is a top-rated brand. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road. If you’re looking to build your career with a proven, customer-focused brand, we’d love to have you on our team.
Requirements
- High School Diploma or GED.
- Valid driver’s license.
- 1+ year of automotive service experience.
- Strong customer service and communication skills.
- Comfortable with basic math and calculating discounts.
- Ability to work days Monday through Saturday with a day off, and a few holidays.
Nice To Haves
- 1+ year of sales and/or customer service experience preferred.
Responsibilities
- Greet and engage customers in-store and over the phone.
- Schedule appointments, explain services, and sell parts and automotive services.
- Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
- Support shop productivity through work order and register transactions.
- Ensure safety procedures are followed and maintain a clean, organized work area.
- Help resolve customer concerns and provide exceptional service.
Benefits
- Medical, Dental, and Vision Insurance — coverage begins 90 days after your hire date
- 401k plan enrollment available
- Paid Time Off (PTO) to relax and recharge
- Closed evenings and Sundays
- 5 paid holidays off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
