Customer Service Administrator

Towne Properties • Cincinnati, OH

2d • $19 • Onsite

About The Position

Love Where You Work! At Towne Properties , we don’t just build communities—we build careers. Family-owned since 1961, we’ve spent over 60 years creating Great Places to Live, Work, Shop & Play® . As an industry leader, we offer more than just a job—we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless. Be part of a company where people come first, and success is built together. Position: Customer Service Administrator Location: West Cincinnati District Office - Cincinnati, OH Pay Rate: $19/hour Schedule: Monday – Friday 8:30am to 5pm

Requirements

• 6+ months of experience in customer service or administrative roles
• Strong written and verbal communication skills
• Proficiency in MS Office products
• Experience drafting reports and business correspondence
• The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach
• Valid driver’s license, reliable vehicle, and auto-insurance
• Willingness to undergo a drug and background check if offered the position
• 6+ months of experience in customer service or administrative roles
• Proficiency in MS Office products (Outlook, Word, Excel)

Responsibilities

• Serve as the primary point of contact for residents and homeowners in your portfolio.
• Provide administrative support to Association Managers, including drafting correspondence, copying, and filing.
• Address customer service inquiries and provide feedback to Association Managers.
• Prepare newsletters, community mailings, and other clerical tasks.
• Communicate with Board members regarding project updates and tasks.

Benefits

• 401(k) with company match, paid holidays, vacation days, sick, and personal time.
• Medical/Dental/Vision insurance options, and Flexible Spending Accounts.
• Towne Properties is committed to promoting from within. With paid training through our Towne University program, you will be ready to advance your career!
• Join a dynamic workplace built on teamwork, innovation, and mutual respect.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed