Customer Service Administrator
Towne Properties•Cincinnati, OH
•Onsite
About The Position
At Towne Properties, we don’t just build communities—we build careers. Family-owned since 1961, we’ve spent over 60 years creating Great Places to Live, Work, Shop & Play®. As an industry leader, we offer more than just a job—we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless.
Requirements
- 6+ months of experience in customer service or administrative roles.
- Strong written and verbal communication skills.
- Proficiency in MS Office products.
- Experience drafting reports and business correspondence.
- The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach.
- Willingness to undergo a drug and background check if offered the position.
- 6+ months of experience in customer service or administrative roles
- Proficiency in MS Office products (Outlook, Word, Excel)
Responsibilities
- Serve as the primary point of contact for residents and homeowners in your portfolio.
- Provide administrative support to Association Managers, including drafting correspondence, copying, and filing.
- Address customer service inquiries and provide feedback to Association Managers.
- Prepare newsletters, community mailings, and other clerical tasks.
- Communicate with Board members regarding project updates and tasks.
Benefits
- 401(k) with company match
- paid holidays
- vacation days
- sick, and personal time
- Medical/Dental/Vision insurance options
- Flexible Spending Accounts
- paid training through our Towne University program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
