Customer Service & Admin Specialist
About The Position
Customer Service & Admin Professional | Kapolei Build a Career with Hawaii’s Industry Leader Move beyond a "job" and into a stable, long-term career. Aloha Termite & Pest Control is seeking a reliable, people-first professional to join our Kapolei headquarters. We provide a fast-paced environment where your attention to detail and commitment to the Aloha Spirit make a tangible difference every day. No FieldRoutes experience? No problem. We provide comprehensive training on our industry-leading software for the right candidate. Your Role & Impact Customer Relations: Serve as the primary point of contact via phone, text, and email. Logistics & Dispatching: Coordinate service appointments and manage field technician schedules. Data Integrity: Maintain precise customer records and manage account updates. Team Coordination: Support sales and field teams with billing, lead management, and admin tasks. Compensation & Premium Benefits We invest in our team because you are the backbone of our success. Competitive Pay: Starting at $19+/hour with clear pathways for advancement. Full Health Coverage: Comprehensive Medical, Dental, and Vision insurance. Retirement Security: 401(k) with a generous company match . Work-Life Balance: Consistent Mon–Fri, 8 AM–5 PM schedule with PTO and Paid Holidays. Peace of Mind: Company-paid life insurance and ongoing paid training. Who We Are Looking For Professionalism: Strong communication skills and a solution-oriented attitude. Reliability: A consistent work ethic and a commitment to being a dependable team member. Technical Aptitude: Comfortable learning new software; dispatching experience is a plus. The Essentials: Valid Hawaii Driver’s License (clean record), able to pass a drug test and background check. Join Our Team Join a company trusted across the islands for over 25 years. Serve your community with heart, hustle, and Aloha. Apply Today: servicewithaloha.com/careers Follow Us: @alohatermiteandpestcontrol Aloha Termite & Pest Control is an Equal Opportunity Employer and a 100% Drug-Free Workplace.
Requirements
- Strong communication skills and a solution-oriented attitude.
- A consistent work ethic and a commitment to being a dependable team member.
- Comfortable learning new software
- Valid Hawaii Driver’s License (clean record)
- Able to pass a drug test and background check.
Nice To Haves
- Dispatching experience
Responsibilities
- Serve as the primary point of contact via phone, text, and email.
- Coordinate service appointments and manage field technician schedules.
- Maintain precise customer records and manage account updates.
- Support sales and field teams with billing, lead management, and admin tasks.
Benefits
- Competitive Pay: Starting at $19+/hour with clear pathways for advancement.
- Full Health Coverage: Comprehensive Medical, Dental, and Vision insurance.
- Retirement Security: 401(k) with a generous company match
- Work-Life Balance: Consistent Mon–Fri, 8 AM–5 PM schedule with PTO and Paid Holidays.
- Peace of Mind: Company-paid life insurance and ongoing paid training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
