Staff Engineer, Product Marketing

Renesas Electronics • Austin, TX

1d • Onsite

About The Position

We are seeking a highly driven Customer Samples Program Manager to take full, end-to-end ownership of our customer samples program for power semiconductor products directed at the AI and infrastructure markets. This role is responsible for ensuring customer samples for products both in development and in production are delivered on time. The ideal candidate combines strong program/project management skills with operational and planning acumen, and is capable of driving alignment across sales, manufacturing, planning, and warehouse/logistics teams in a fast-paced environment.

Requirements

• Bachelor’s degree in Engineering, Operation, Supply Chain, Business, or related field
• 5+ years of experience in operations, supply chain, demand planning, or program management
• Strong working knowledge of forecasting/demand planning, production scheduling, and inventory management concepts
• Comfortable working directly with ERP/MRP systems and inventory management tools; advanced Excel skills required
• Demonstrated track record of owning a cross-functional process end-to-end and delivering results without needing to be chased
• Excellent cross-functional communications skills, with the ability to work effectively with sales, manufacturing, engineering, planning, and warehouse/logistics teams
• Strong organizational skills and the ability to manage many concurrent sample requests with competing priorities and deadlines
• A bias toward action: comfortable identifying problems and driving them to resolution rather than escalating and waiting

Nice To Haves

• Experience in semiconductors, electronics manufacturing, or related hardware industries preferred

Responsibilities

• Own the end-to-end customer samples program, from forecasting, engineering builds and delivery commits to inventory management and final delivery.
• Manage the customer sample forecasting process, working with sales and account teams to capture accurate, timely demand signals
• Maintain a rolling forecast of sample requests by customer, part number, and required ship date
• Translate sample forecasts into build plans, working with manufacturing, operations and engineering teams to ensure samples are built to meet customer-committed dates.
• Track build status from work order through completion, proactively flagging delays and driving resolution.
• Prioritize and sequence sample builds when capacity is constrained, balancing customer urgency with manufacturing reality proactivity
• Monitor sample inventory levels in the warehouse, ensuring visibility into what's on hand, allocated, and available
• Own the customer commitment date for every sample request and report status proactivity to internal stakeholders
• Build and maintain metrics/dashboards to track on-time delivery performance, build cycle time, and inventory accuracy
• Identify bottlenecks across forecasting, build, and fulfillment, and lead process improvements to increase speed and reliability
• Escalate critical issues impacting on-time delivery or inventory accuracy
• Document and continuously refine the end-to-end samples process as the business scales

Benefits

• Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.
• Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure.
• Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level