Customer Sales Lead, Natural Specialty

Campbell's • Austin, TX

1d • Remote

About The Position

This role is responsible for leading the Natural and Distributor owned-business across a mix of direct and distributor-supported customers, ensuring aligned execution, strong customer planning, and effective management of broker and distributor relationships in support of growth objectives. The Customer Sales Lead will own the day-to-day customer relationship and growth agenda for Natural Specialty customers, delivering Net Sales, profit, and share commitments through disciplined planning, negotiation, broker partnership, and cross-functional coordination.

Requirements

• Bachelor's Degree
• 6 years in CPG sales or customer-facing commercial roles

Nice To Haves

• Proven ability to deliver Net Sales and profit targets on a customer desk
• Working knowledge of trade management, promotional planning, and Revenue Growth Management
• Strong analytical capability with syndicated data (Satori/SPINS) and retailer POS
• Effective negotiation, presentation, and storytelling skills with retail buyers
• Comfortable operating in a matrixed, cross-functional environment
• Experience managing broker-led customers, distributor relationships, or indirect selling models preferred
• Demonstrated ability to lead through complexity across a mix of direct, distributor, and broker-supported business
• Experience managing customer relationships through broker partners - including setting priorities, aligning execution, and following up on business objectives
• Strong planning and prioritization skills across multiple smaller accounts and stakeholders

Responsibilities

• Own the customer relationship and annual plan for assigned customers, including direct and distributor-supported accounts
• Deliver Net Sales, Gross Profit, trade, and share targets across the assigned customers
• Lead day-to-day management of broker and distributor relationships supporting wide range of customers, including priority setting, communication, and follow-up
• Develop customer and distributor strategies that align with broader Natural channel objectives and category priorities
• Partner with internal sales leaders, category, finance, supply chain, and retail execution teams to ensure coordinated support for assigned accounts
• Manage planning, forecasting, and trade investment across a diverse set of smaller and more complex customers, identifying risks and opportunities to improve performance
• Support execution across direct and indirect routes to market, ensuring customer needs, distributor dynamics, and broker priorities are aligned
• Monitor customer, distributor, and broker performance and recommend actions to improve sales results, execution consistency, and ROI

Benefits

• medical
• dental
• short and long-term disability
• AD&D
• life insurance (for individual, families, and domestic partners)
• matching 401(k) plan
• immediate vesting
• unlimited sick time
• paid time off
• holiday pay
• free access to the fitness center (if in WHQ)
• access to on-site day care (operated by Bright Horizons)
• company store
• Campbell’s Cares program matches employee donations and/or volunteer activity up to $1,500 annually
• variety of Employee Resource Groups (ERGs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level