Customer Manager (Natural Channel)

Acosta • Livermore, CA

11d • Onsite

About The Position

Are you a dynamic professional with a passion for driving sales and market share growth? Join our team as a Customer Manager for the Natural Channel and take charge of managing our principals' business within designated customer accounts. Must reside in Santa Rosa, CA or within 50 miles.

Requirements

• Bachelor of Arts Degree or equivalent work experience.
• A minimum of six+ months of relevant experience in retail (CPG industry), marketing, space management, and/or resets.
• Expertise in Microsoft software, including PowerPoint, Excel, Word, and Outlook, along with thorough knowledge of web-based applications.
• Excellent presentation and communication skills are a must.
• Ability to handle multiple projects simultaneously with strong organizational skills.
• Must reside in Santa Rosa, CA or within 50 miles.

Nice To Haves

• Sales administration or finance experience is preferred.

Responsibilities

• Deliver principals’ objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.
• Develop a comprehensive Customer Business Plan that aligns with the principals’ business priorities and drives long-term success.
• Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
• Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers’ expenditures at the customer.
• Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
• Manage manufacturers’ trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.
• Operate within the designated budget, ensuring efficient use of resources.
• Maintain open lines of communication with key principals to ensure alignment and collaboration.
• Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.
• Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.
• Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.
• Share information and customer/principal insights with team members to build organizational capacity and drive collective success.
• Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems.
• Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.
• Complete special projects as requested, contributing to the overall success of the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level