Work From Home Customer Relations Representative – Paid on Performance
About The Position
AO Globe Life is hiring a fully remote Customer Relations Representative to support clients exploring supplemental benefits. The role is presented as an opportunity for recent or soon-to-be graduates in business, marketing, or communications, as well as people who thrive in a service-first environment. Comprehensive training, mentorship, inbound client interest, and a defined growth path are provided. The representative supports clients through enrollment, conducts virtual consultations via Zoom, keeps digital records accurate, and follows up promptly. This is a 100% remote independent-contractor opportunity with commission-based, performance-driven compensation; it is not hourly or salaried. Candidates must complete required training and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities. Required pre-licensing coursework, examinations, and state licensing requirements are at the candidate’s expense. Licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Provide a Windows laptop or PC, webcam, dependable high-speed internet, and a professional remote workspace.
- Be able to obtain any necessary licenses; required licensing coursework, examinations, and state licensing requirements are at the candidate’s expense.
- Be self-motivated, organized, coachable, and able to work independently.
- Have a service-minded, mission-driven attitude.
- Have strong communication and interpersonal skills.
- Be confident in virtual meetings and familiar with digital tools.
Nice To Haves
- Prior customer service or consultative experience is a plus but is not required.
- Interest in a performance-based career with opportunities for professional growth and advancement.
Responsibilities
- Support clients throughout the enrollment process with clarity and professionalism.
- Provide attentive, client-first service.
- Help clients explore supplemental benefit options tailored to their needs.
- Develop strong, long-term relationships with clients.
- Conduct virtual consultations with clients via Zoom.
- Keep digital records accurate and manage timely follow-up.
- Engage in ongoing training, mentorship, and professional growth.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
Benefits
- Inbound leads only; no cold calling.
- Equity opportunity (3%) for those who qualify.
- Fully remote work with a flexible schedule.
- Monthly and quarterly performance bonuses.
- Complete training and licensing support, including licensing guidance.
- Defined growth path into leadership.
- Potential to grow income through renewals.
- Supportive, people-first team culture.
- Weekly pay based on performance.
- Mentorship and ongoing professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
