Customer Relations Manager - OEM Project Leader

CableMaster, LLCNew Berlin, WI

About The Position

The Customer Relations Manager is responsible for leading OEM customer opportunities and programs from early development through launch and ongoing production support. This role combines project management and account management responsibilities, serving as a key point of contact for both customers and internal teams to ensure successful execution of customer requirements, project milestones, and commercial objectives. The ideal candidate is highly organized, customer-focused, and commercially aware, with the ability to manage long-cycle OEM opportunities, coordinate cross-functional execution, and build strong customer relationships. This individual will lead project timelines, facilitate communication across departments, support quotation and launch activity, and help drive continuity throughout the customer lifecycle.

Requirements

  • Highly organized
  • Customer-focused
  • Commercially aware
  • Ability to manage long-cycle OEM opportunities
  • Ability to coordinate cross-functional execution
  • Ability to build strong customer relationships

Responsibilities

  • Lead OEM customer opportunities and programs from early development through launch and ongoing production support.
  • Manage project timelines.
  • Facilitate communication across departments.
  • Support quotation and launch activity.
  • Drive continuity throughout the customer lifecycle.
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