Remote Customer Relations Associate | Entry Level

Globe Life AIL - Lisa Russel•Richmond, VA

9d•Remote

About The Position

Join our growing remote team and become part of a mission dedicated to protecting families and serving working people nationwide. As a Remote Family Support Consultant, you'll help individuals understand their benefit options while building a rewarding career with flexibility, professional development, and long-term growth. This is more than a job—it's an opportunity to make a positive impact every day while creating the lifestyle and career you've been working toward.

Requirements

Excellent communicators who listen first and provide thoughtful solutions
Positive, dependable, and motivated to help others
Quick learners who adapt well in a fast-paced environment
Self-starters who work confidently both independently and as part of a collaborative team
Growth-minded individuals committed to continuous learning and professional development
Be at least 18 years of age and legally eligible to work in the United States
Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
Complete required training and participate in virtual meetings
Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
Self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

Nice To Haves

No prior industry experience is required.
No prior insurance experience is required.

Responsibilities

Meet virtually with clients to understand their needs and goals
Educate individuals and families on available benefit options
Provide personalized guidance and professional support throughout the enrollment process
Build long-term relationships through trust, communication, and exceptional service
Maintain organized digital records and appointment schedules
Participate in ongoing training, coaching, and leadership development
Collaborate with a supportive remote team committed to shared success