Customer Relations Associate
Platinum Coastal Group•Cincinnati, OH
•Onsite
About The Position
This entry-level role builds strong customer relationships by providing responsive service and resolving routine concerns. This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.
Requirements
- Personable
- Dependable
- Comfortable starting conversations
- Organized
- Coachable
- Able to communicate professionally in a fast-moving environment
- Transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.
Responsibilities
- Assist customers in person with questions and requests
- Communicate solutions and service information clearly
- Coordinate follow-up with internal teams
- Maintain a professional and welcoming customer experience
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
