Customer Quality Engineering Specialist

ABB•Senatobia, MS

2d•Onsite

About The Position

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Requirements

Bachelor's or Master's degree in Engineering (Mechanical preferred).
At least a basic knowledge of 2 of the following principles and should be able to elaborate on the concepts: 5S, 8D Reports, RCA (Root Cause Analysis), PPAP (Production Part Approval Process).
Ability to lead a team and work with cross-functional teams.
Great communication skills and diplomacy to deal with our customers.
Good knowledge of MS Office.
Candidates must already have a work authorization that allows them to work for ABB in the United States.

Responsibilities

Represent the Voice of the Customer within the organization.
Facilitating resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions.
Using quality data analytics from the organization to identify risks, failures, and non-conformances.
Enable and coach employees to evaluate risks, problems, and solutions from a customer/ stakeholder point of view.

Benefits

Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays.
Vacation under a permissive time away policy.