Customer Purchasing Representative

Cardinal Health•Omaha, NE

7d•Onsite

About The Position

Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. This role coordinates daily operations of the purchasing functions, develops a thorough knowledge of the Premier system, and administers, implements, and monitors policies and procedures related to areas of responsibility. The representative ensures that customer orders are placed and received on schedule and at the correct cost, and assists in the timely resolution of purchase order discrepancies. They serve as a liaison between Purchasing and all operational areas of the healthcare facility to ensure client satisfaction, reviews financial and product data for maximum revenue generation and cost reduction, and provides project support and updates. The role also manages purchase order and product follow-up, including pricing verification, order tracking, back order resolution, and SBAR-related communications, while complying with all safety policies and procedures and regulatory requirements. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background.

Requirements

High School diploma, GED or equivalent, or equivalent work experience, preferred.
Proficient experience using Microsoft Office applications is strongly preferred.
Excellent organizational skills, attention to detail, and strong written and oral communication skills.
Ability to multitask effectively while managing competing priorities and deadlines.
Ability to deliver exceptional customer service by proactively anticipating and addressing customer needs.
Ability to work independently as well as collaboratively within a team environment.
Strong organizational, prioritization, and time-management skills.
Customer/vendor credentialing is required (this may include vaccinations).

Nice To Haves

Proficient experience using Microsoft Office applications is strongly preferred.

Responsibilities

Coordinates daily operations of the purchasing functions.
Develops a thorough knowledge of the Premier system.
Administers, implements, and monitors policies and procedures related to areas of responsibility.
Ensures that customer orders are placed and received on schedule and at the correct cost.
Assists in the timely resolution of purchase order discrepancies with the Material management team and Accounts Payable staff.
Serves as a liaison between Purchasing and all operational areas of the healthcare facility to ensure client satisfaction.
Reviews financial and product data to ensure maximum revenue generation and reduction of product cost.
Provides project support, communication, and status updates to the Director, Operations Managers, Supervisors/Leads, and team members, including those at off-site locations.
Acts as a liaison between Cardinal Health operations and all areas of the healthcare facility to ensure client satisfaction and effective collaboration.
Manages purchase order and product follow-up, including pricing verification, order tracking, back order resolution, and SBAR-related communications, as well as other related activities.
Complies with all safety policies and procedures, regulatory requirements, and participates in department safety activities.
Assist with other duties as assigned to ensure the smooth functioning of the office and the satisfaction of clients.