Customer Project Manager - Power Generation

Innio•Houston, TX

23h•Hybrid

About The Position

The Customer Project Manager supports the execution of customer projects from order intake through commissioning and handover. Working closely with senior project leadership, this role helps coordinate customer requirements with internal teams across engineering, supply chain, manufacturing, and service functions to support successful project delivery, schedule adherence, and customer satisfaction. This position is based in Houston, TX – hybrid work schedule.

Requirements

Bachelor’s degree in Engineering (Mechanical, Electrical, or a closely related technical discipline)
Five (5) or more years of project management or project coordination experience within power generation, energy, oil & gas, or industrial equipment environments
Experience supporting customer projects, including scheduling, cost control, and risk management, with demonstrated success managing complex, customer‑facing projects and on‑site execution activities
Demonstrated experience managing multi-disciplinary teams across engineering, supply chain, manufacturing, and field service
Experienced with using ERP systems for material tracking and planning, Oracle desired
Proficiency in Microsoft Office: Word, Excel, PowerPoint, & Outlook
Willingness to travel domestically for assigned projects; internationally occasionally as business demands
Valid driver’s license and valid passport
Legally authorized to work in the U.S. without sponsorship now or in the future
Foundational understanding of engines, generators, turbines, or power generation systems and how they are applied in customer projects
Strong customer-facing communication skills, with the ability to manage complex stakeholder relationships at both technical and executive levels
Solid understanding of EPC execution models, project contracting, and coordination across multiple external partners
Knowledge of commercial awareness, including contract interpretation, change management, and cost control
Excellent organizational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment
Ability to work in a cross-functional and matrixed organizations
Comfortable working with new product introductions, product enhancements, and non-standard solutions
Strong analytical skills and attention to detail, balanced with a practical execution mindset
Self-directed, proactive, and adaptable, with a strong sense of ownership and accountability
Adaptability and flexibility to support evolving processes and standardization efforts within the US organization
Ability to work in a field or office environment
Ability to stand, sit, walk, use hands and fingers, reach, stoop, talk, hear, climb, balance

Responsibilities

Support execution of customer projects from order intake through delivery, installation, commissioning, and handover
Assist as a point of contact for customers, supporting communication, expectation management, and issue resolution throughout the project lifecycle
Coordinate with cross-functional project teams, including Engineering, Product Fulfillment, Supply Chain, Finance, Logistics, Quality, Service, and Construction/Site teams
Support projects involving standard and moderately complex equipment, installation activities, and balance-of-plant scope
Collaborate with external partners, including EPCs, vendors, and subcontractors, to support alignment on project scope and execution
Assist in development and tracking of project schedules, budgets, and risk registers to ensure alignment with project goals
Monitor project progress, escalate risks or delays, and support resolution of project dependencies
Support contract administration, change management, and documentation of scope changes during execution
Ensure compliance with quality, safety, and regulatory requirements in partnership with Quality and HSE teams
Prepare and deliver project updates, including internal reporting, forecasts, and customer communications
Support customer site visits and field execution activities as required
Maintain ERP system data for material tracking, order status, and project coordination
Track and report KPIs related to project performance, material readiness, and delivery accuracy
Perform other related duties as assigned to support successful project execution