Customer Project Manager

Schneider Electric•Dallas, TX

13d•Hybrid

About The Position

Be part of an exciting journey in technical project management! We're looking for a dynamic Customer Project Manager based out of Dallas, TX to join our team and drive success across multiple package and service projects.

Requirements

This position requires a 4-year engineering degree in ME/EE/IE, or equivalent experience.
Must be able to work 3 days in the office
Proven track record in managing technical projects, particularly in equipment and engineering environments
Strong technical knowledge with expertise in project planning, organization, and resource control
Demonstrated ability to create detailed project documentation and risk management strategies
Excellence in stakeholder management and cross-functional team coordination
Strong analytical and problem-solving capabilities with attention to quality standards
Applicants must be authorized to work in the United States on a full-time, ongoing basis. The company does not provide immigration sponsorship now or in the future.

Nice To Haves

Industry experience a plus.
CAPM certification a plus.

Responsibilities

Partners with Field Sales or higher level project management roles to review and validate the project’s purchase order and bill of material, including both technical and commercial elements, becomes lead contact for customer for balance of project order.
Validates a project schedule and communicates with the customer to ensure expectations are being met. Direct engagement with the internal manufacturing facilities and third party vendors.
Monitor the execution of the customer’s project order, verifying execution of the project through kick-off meetings, communication to all parties and exchange of technical requirements and project plan information.
Monitor the performance of the customer’s project through its lifecycle. Key activities include task completion verification, project team monitoring, schedule reporting and issue resolution.
Lead the closeout of the customer’s project to include financial reconciliation, verification of job site equipment arrival, installation, start-up, and training support completion through review of internal system information, contact with the customer, and coordination with support services such as field services, after-shipment support, and training functions.
Compares/differentiates/propose alternate products with additional customer value.
Solves problems with customer interaction that results in positive feedback and improved relationship.
Utilizes a base knowledge of Schneider Electric products and their use and demonstrates an understanding of the fundamental knowledge, processes and terminology needed for effective project management.

Benefits

medical (with member reward points)
dental
vision
basic life insurance
Benefit Bucks (credits to apply towards your benefits)
flexible work arrangements
paid family leaves
401(k) + match
well-being and recognition (including service anniversary) programs
12 holidays per year
15 days of paid time off per year (pro-rated in the first year of employment based on start date)
opportunity to purchase company stock (eligibility depends on start date)
military leave benefits