Customer Project Manager (Arizona, New Mexico, Texas, California)

Philips

8d•$90,000 - $160,000•Onsite

About The Position

Drive high-impact healthcare delivery at Philips as a Customer Project Manager, leading multiple complex end-to-end patient monitoring, therapeutic care, IT, and capital equipment implementations while guiding cross-functional clinical and technical teams to achieve seamless, statement-of-work-driven outcomes and an exceptional customer experience.

Requirements

2+ years of experience in IT project management (healthcare environment is preferred).
4+ years of experience with MS Project, MS Office Suite, Salesforce.com and other standardized Project Management tools and documentation.
At least a bachelor’s degree in a clinical field, computer science, information technology, project management, a similar field or 6+ years of relevant experience.
Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
Strong written and verbal communication skills with the ability to influence diverse project stakeholders through effective leadership while maintaining a high level of organization and attention to detail.
Up to 75% travel is required.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Nice To Haves

Project management and/or Lean certifications are a big plus.

Responsibilities

Coordinate, lead, and motivate cross‑functional internal and external sales, clinical, and technical teams in partnership with hospital‑assigned project managers and key stakeholders.
Develop and manage comprehensive project plans using Philips project management methodology and tools.
Create and maintain detailed work breakdown structures (WBS) to define scope, deliverables, and execution timelines.
Lead change, risk, communication, stakeholder, and resource management planning to ensure project alignment and issue mitigation.
Ensure projects are delivered in accordance with the statement of work, driving successful implementation and a positive customer experience.