Customer Project Manager

Schneider Electric•Houston, TX

2d•Hybrid

About The Position

Join us as a Senior Associate, Project Execution, where you'll lead customer projects from order conversion to completion. You'll manage internal and external communication and project timelines while ensuring quality delivery and building lasting customer relationships across diverse environments. Location - Hybrid, two days per week in office - Dallas, Chicago, Houston, Raleigh, Nashville, Boston, Foxboro, St. Louis, Louisville, Florham Park, or Andover

Requirements

Prioritization — balancing competing demands across multiple projects and stakeholders
Analytical thinking — assessing project data to make informed decisions and identify improvement areas
Communication — keeping internal and external teams and customers aligned throughout the project lifecycle
Customer orientation — ensuring project delivery meets customer expectations and builds trust
Decision making — independently determining methods, tactics, and processes under general guidance
Digital literacy — leveraging tools and platforms to track progress and report outcomes
Project management — coordinating schedules, resources, and deliverables across the full lifecycle of a project
Operational efficiency — streamlining execution to reduce costs while maintaining quality
Experience managing a high volume of customer product orders and complex projects while serving as the primary liaison between distributors, manufacturing plants, and sales teams to ensure timely communication, issue resolution, order fulfillment, and customer satisfaction.
Understanding of customer orders involving electrical power distribution equipment, such as switchgear, switchboards, circuit breakers, transformers, UPS systems, or similar equipment
Strong problem-solving abilities with confidence working independently under general guidance
Collaborative approach with the ability to influence and align cross-functional teams
Detail-oriented mindset with a commitment to compliance, quality, and safety
Adaptability and resilience in managing dynamic, fast-paced project environments

Responsibilities

Lead end-to-end execution of customer projects, ensuring on-time delivery with full compliance to quality standards
Drive project timelines, assess risks, and identify opportunities to enhance project outcomes and customer satisfaction
Foster strong stakeholder and customer relationships through proactive communication and collaboration