Customer Project Manager II

Ericsson • Bellevue, WA

4d • $128,500 - $168,525 • Hybrid

About The Position

We are looking for an experienced Customer Project Manager to join our team in the Seattle/Bellevue, WA area. In this role, you will oversee end-to-end Radio Network projects for customers in the Information and Communications Technology (ICT) industry, guiding work from initial design through final acceptance. This is an opportunity to lead meaningful, complex work while building strong customer relationships and contributing to a collaborative team culture.

Requirements

• 5+ years of experience as a Customer Project Manager with demonstrated success in end-to-end network deployment project management (design through acceptance); experience with Tier 1 customers is a plus
• Bachelor's degree in Engineering, Business, or a related field
• Demonstrated ability to lead teams by setting clear goals, developing talent, and delivering results
• Strong communication skills, with experience engaging stakeholders at both working and executive levels
• Solid understanding of project financials, team coordination, customer relationship management, and cross-functional collaboration
• Experience with Site Swap and Site Modernization projects

Nice To Haves

• Familiarity with Ericsson Network Rollout processes, tools, and deployment methodologies is an advantage

Responsibilities

• Manage complex Radio Network projects from design through acceptance, ensuring timely and high-quality delivery
• Collaborate with local and global teams — internal and external — to meet project timelines, improve profitability, and drive continuous improvement through strong governance and project controls
• Identify, assess, and mitigate risks, and work proactively to resolve issues as they arise
• Lead change management efforts to support smooth project transitions
• Build and maintain strong relationships with internal stakeholders and external customers
• Capture and share best practices to help standardize and improve delivery processes across the organization
• Foster a collaborative, inclusive team environment and support the professional development of team members

Benefits

• Choice of three medical plan options
• Dental plan option
• Annual bonus
• 401(k) Plan with automatic 3% company contribution
• 401(k) company match $1 for $1 on the first 3% of eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
• Company credits equal to the cost of basic life insurance and basic accidental death and dismemberment coverage
• Company credits equal to the cost of short-term and long-term disability coverage
• Option to participate in Ericsson’s Stock Purchase Plan
• 15 days of accrued vacation
• Up to 3 personal days per year
• 11 annual holidays
• 8 hours of volunteer time
• 80 hours of sick time annually
• Up to 16 weeks of paid maternity leave
• 6 weeks of parental or adoption leave at 100% of pay
• Financial wellness programs
• Educational assistance
• Matching gifts
• Recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level