Customer Project Documentation Coordinator

Schneider Electric•Franklin, OH

3d•Remote

About The Position

Join our project and services delivery team as a Document Control Specialist. You'll play a key role in coordinating service operations, ensuring our teams are equipped and ready to meet customer needs with precision and care.

Requirements

An Associates degree or BA
Proficient in effectively utilizing Adobe PDF for various tasks and responsibilities.
Strong organizational skills to efficiently manage and prioritize tasks.
Effective problem-solving skills to address challenges that may arise during tasks.
Excellent time management skills to meet deadlines consistently.
Adaptability to learn new software and tools as required for the role.
Strong foundation in document control and records management principles
Detail-oriented mindset with excellent organizational and time management skills
Proficiency in document management systems and related software tools
Ability to work effectively in a team environment while maintaining independent judgment
Outstanding communication skills with a customer-service oriented approach

Nice To Haves

Prior experience with Salesforce and Office 365 is beneficial, but not mandatory.

Responsibilities

Compile drawings, literature and supporting documentation to include in Submittal Packages, Record Drawings and Operation and Maintenance Manuals.
Review content and layout requirements for documentation to ensure compliance or communicate exceptions with requestors.
Deliver completed documents via SharePoint, customer owned platforms or printed copies.
Establish working relationships with the project management team to effectively collaborate and complete requests on time.
Follow standardized processes to assure accuracy and consistency.
Ability to identify and implement process improvements.