Customer Program Manager – Aerospace & Defense (A&D)

Qnity•San Diego, CA

10d•$110,345 - $173,399•Onsite

About The Position

Qnity is seeking an experienced Senior Program Manager for Aerospace & Defense customer engagements. The role serves as the commercial and operational leader for customer programs and is responsible for program management, Statement of Work (SOW) administration, classified program security oversight, SAPF operations, customer relationships, and business growth. The successful candidate leads classified and unclassified programs, ensuring contractual compliance, operational execution, security adherence, and customer satisfaction while supporting long-term business growth. The position is 100% onsite at Qnity’s Carlsbad, California office; candidates within commuting distance are prioritized. Sponsorship is not available now or in the future. The role offers an annual pay range of $110,344.50 to $173,398.50 and is eligible for a variable pay program (Sales Incentive Compensation Plan). Qnity describes its pay and benefits package as comprehensive.

Requirements

Bachelor’s degree in Business, Engineering, Security Management, Program Management, or a related field.
At least 5 years of Aerospace & Defense industry experience.
At least 5 years of leadership experience managing customer programs, security operations, or government contracts.
Experience administering Statements of Work, government contracts, and customer program execution.
Experience supporting classified U.S. Government programs.
Strong financial, operational, and customer management capabilities.
Excellent communication, presentation, and executive stakeholder management skills.
Active U.S. Government Secret Security Clearance or ability to obtain and maintain one.
Ability to obtain Special Access Program eligibility.

Nice To Haves

Previous CPSO designation and experience supporting classified government programs.
SAPF management or administration experience.
Experience supporting DoD, Intelligence Community, Space, Aerospace, or Defense Prime Contractor programs.
PMP, PgMP, or equivalent program management certification.
Working knowledge of NISPOM, FAR, DFARS, ITAR, AS9100, and U.S. Government security requirements.

Responsibilities

Lead Aerospace & Defense customer programs, ensuring execution of contractual requirements, budgets, schedules, and deliverables.
Own and administer Statements of Work, contract modifications, customer commitments, and program performance metrics.
Serve as the primary customer interface; build strategic relationships with government agencies, defense contractors, and stakeholders; drive customer satisfaction and issue resolution.
Oversee classified programs, including CPSO responsibilities, SAP compliance, security audits, access management, and protection of classified information.
Lead SAPF operations, including facility accreditation, compliance, operational readiness, and support for secure customer engagements.
Manage program financial performance, including revenue, margin, forecasting, risk mitigation, and business growth opportunities.
Support proposal development, capture activities, and strategic account growth initiatives.
Lead and develop cross-functional teams and drive collaboration, operational excellence, compliance, and continuous improvement across Engineering, Operations, Supply Chain, Quality, Contracts, Finance, and Security.