Customer Planning & Business Analytics Manager

Come join us•Bentonville, AR

About The Position

The Customer Planning & Business Analytics Manager is responsible for driving forecast accuracy, inventory health, and in-stock performance across Munchkin’s Walmart omni-channel business. This role serves as the primary liaison between Munchkin and Walmart replenishment and planning teams, translating data into actionable insights that support Joint Business Planning and deliver sustainable growth. The ideal candidate combines strong analytical capability with operational execution, bringing clarity to complex data and influencing cross-functional partners to achieve key business objectives. This role has expanded scope to support the total Walmart business across both brick-and-mortar and digital channels, requiring a holistic view of performance and opportunities. The position is highly analytical, with increased emphasis on translating complex data into actionable business strategies across omni-channel environments.

Requirements

Demonstrated ability to manage cross-functional projects and influence stakeholders across Sales, Supply Chain, and Finance
Bachelor’s degree in Business, Supply Chain, Finance, or related field
3–5+ years of experience in customer planning, demand planning, replenishment, or analytics within a CPG environment
Hands-on experience with Walmart systems (Retail Link, Item 360; familiarity with GRS/AIMS preferred)
Strong analytical skills with the ability to synthesize large data sets into clear insights and recommendations
Proven ability to manage multiple priorities and drive results in a fast-paced environment
Strong cross-functional collaboration and communication skills
Advanced proficiency in Excel; experience with syndicated data (IRI/Nielsen) a plus

Nice To Haves

Experience supporting omni-channel or eCommerce business preferred

Responsibilities

Own forecasting and inventory planning across Walmart stores, Walmart.com, and OGP, delivering against key KPIs including forecast accuracy, weeks on hand, and in-stock targets
Analyze Retail Link and internal data to identify trends, risks, and opportunities, and provide actionable recommendations to Sales and cross-functional partners
Partner with Walmart Replenishment and Demand Planning teams to align forecasts, receipts, and inventory strategies.
Lead inventory reviews and proactively resolve in-stock and supply challenges through data-driven decision making
Support Joint Business Planning through analytics, reporting, and identification of growth opportunities across assortment, modulars, and item performance
Maintain accurate records and data workbooks to provide visibility of inventory opportunities and challenges to stakeholders such as, Sales, Replenishment, Supply Chain, and Planning Teams.
Maintain accurate item setup and data integrity within Walmart systems (Item 360), including new item launches and pricing updates
Collaborate cross-functionally with Sales, Supply Chain, Marketing, and Planning teams to ensure alignment on demand, supply, and product initiatives
Develop regular reporting and communicate performance insights, risks, and action plans to internal stakeholders and Walmart partners
Support total business performance across both in-store and Walmart.com, ensuring alignment of forecasting, inventory, and sales strategies across channels
Translate sales opportunities and item performance into supply forecasts, partnering closely with Supply Chain and Planning to ensure alignment and minimize risk
Deconstruct item-level velocities to proactively manage item exits, projecting ramp-down curves to mitigate markdown exposure and excess inventory
Lead and support select cross-functional special projects requiring strong operational execution and task management to drive business outcomes
Interface directly with Walmart Replenishment and Private Brand leadership to align on forecasts, inventory strategies, and long-term business opportunities
Participate in select Walmart merchant meetings to support storytelling, analytics, and reinforcement of Munchkin’s value proposition
Analyze IRI data to evaluate top selling Munchkin items and competitive items across all retailers to identify missing items at Walmart.
Oversee Walmart’s Supply Plan and GRS through portfolio management, inventory planning, partnering with Supply Chain, Planning Team, and Walmart Sales Team to meet operational targets.
Other duties may be assigned.