Customer Pick Up Specialist
About The Position
Kane’s Furniture is seeking a motivated and dependable Customer Pick Up Specialist to join our team in a fast-paced furniture distribution center. This role is responsible for communicating with the floor to pick, prep, and load merchandise into customer vehicles. The specialist will interact with customers professionally and courteously, providing excellent customer service. They will assist customers with order status, resolve discrepancies with items delivered, and process returns. The role also involves promptly resolving customer questions and issues or referring them to the appropriate personnel, and performing miscellaneous clerical duties as required. The company emphasizes a strong cultural fit, seeking someone collaborative, service-oriented, and committed to supporting a tight-knit team that takes pride in delivering an exceptional customer experience. This opportunity is fully onsite.
Requirements
- High School diploma or equivalent preferred
- Excellent understanding of office management procedures
- Knowledge of Microsoft office programs and other related software
- Strong attention to detail and commitment to accuracy
- Customer service and data entry experience preferred
Responsibilities
- Ensures quality customer service at the CPU office
- Open communications between management and warehouse office team
- Ensures customer orders are verified and accounted for before loading on customer vehicle
- Security measures are being followed at all times, no exceptions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
