(CSSNA) Customer Order Management Representative

Kyyba•Nashville, TN
•Hybrid

About The Position

This is a hybrid role working 3 days in office (Monday, Tuesday and 3rd day optional on the day but required to be in office.) is a must while the other 2 days are remote. Working hours will be a 7-4 or 8-5 shift. This role is not a call center position. The day-to-day activities includes customer service, customer support, working in a customer order management environment, and understanding expectations of supply chain. This candidate will be working on accounts and closely with customers while checking the status of orders. The candidate should also have some SOX experience and experience with credit and debits. The ideal candidate will have at least 1 year of experience.

Requirements

  • At least 1 year of experience
  • SOX experience
  • Experience with credit and debits

Responsibilities

  • Customer service
  • Customer support
  • Working in a customer order management environment
  • Understanding expectations of supply chain
  • Working on accounts and closely with customers
  • Checking the status of orders

Benefits

  • Medical
  • dental
  • vision
  • 401k
  • Term life
  • Voluntary life and disability insurance
  • Optional Pre-paid legal plan
  • Optional Identity theft plan
  • Optional Medical and dependent FSA
  • Work-visa sponsorship
  • Opportunity for advancement
  • Long-term assignment with opportunity for hire by client
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