Customer Operations Specialist
Land O'Lakes•Park City, KS
•$21 - $24•Onsite
About The Position
As a Customer Operations Specialist, you’ll be a key member of our Land O’Lakes, Inc. warehousing team, supporting the team on order fulfillment, inventory management processes, logistics, and other administrative functions as necessary to meet the location’s needs. Join our team to become part of a member-owned co-op that is Rooted In Tomorrow. This role is part of our WinField United business who supplies agricultural inputs, expertise, and technology to our member-owners and other partners.
Requirements
- Must be 18 years or older
- Minimum of two years of work experience required
- Fundamentals of mathematics
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Ability and willingness to learn new applications and processes
- Must be agile and adept at multitasking and changing priorities quickly
- Attention to detail is a must
- Able to read, write, comprehend, follow verbal and written instructions in English
- Strong collaboration, communication skills, and is always respectful
Nice To Haves
- Two years of accounting or general office experience
- Warehouse experience
- Adequate knowledge and experience working with Microsoft Word, Excel, Outlook, copying/scanning and proficiency with data entry and/or digital order management systems preferred
Responsibilities
- Handling all aspects of order fulfillment inquiries from our customers, including communications via calls or emails, updating customers on delivery ETAs, and order statuses.
- Supporting the manager with forecasting and inbound orders/transfers.
- Assisting in monitoring customer inventory agreements, cycle counts, and reconciliation.
- Assisting in fleet routing, reporting, record management, and processing freight claims.
- Providing general office support, including filing, processing purchase orders, office supply management, location projects, and office housekeeping.
- Assisting the Manager with safety compliance data entry as needed.
- Performing other duties as assigned for the site’s success.
Benefits
- A broad portfolio of benefits to keep you and your family at your best.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
