PL - Denza Customer Operations Specialist
BYD Europe•Capon Bridge, WV
About The Position
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏
Requirements
- CV in English
Responsibilities
- Develop and execute community growth strategies tailored to the UK market
- Drive user engagement through campaigns, discussions, and interactive content
- Identify and nurture key users (KOLs, active contributors, brand advocates)
- Plan and publish high-quality, localized content (posts, topics, campaigns)
- Moderate user-generated content to ensure quality and compliance
- Identify trending topics and align content with user interests
- Plan and execute online and offline campaigns (e.g., test drive events, meetups)
- Collaborate with marketing and after-sales teams to launch engagement initiatives
- Support offline activities such as vehicle showcases and community events
- Monitor community performance metrics (engagement, retention, growth)
- Analyze user behavior and optimize content and operations strategies
- Provide regular reports and actionable insights
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
