Customer Operations Senior Finance Team Lead

ASML•Chandler, AZ

About The Position

ABS Customer Operations Senior Finance Team Lead At ASML we ensure that our people, processes and information systems enable us to achieve growth and meet our ambitious business objectives. This role supports accounts receivable, collections with a global focus on ABS Customer Operations processes. Job Mission The Accounts Receivable Team Lead is responsible for end‑to‑end oversight of U.S. Accounts Receivable (AR), Invoicing, and supporting a global collections project designed to build a Collections discipline. This role ensures high‑quality customer interactions, accurate and timely invoicing, efficient payment cycles, and seamless coordination between stakeholders.

Requirements

Bachelor’s degree, preferably in operations, finance, or accounting
Minimum of 3 years relevant working experience in Global Enabling Services and/or Quote-to-Cash domain
Experience supervising or managing direct reports
Working knowledge of US applicable laws and regulations and/or internal control framework, preferably with a publicly-traded corporation
Experience with multiple currencies
Experience with ERP SAP, Microsoft Office products
Affinity with new IT developments and process improvement (S4HANA, RPA, continuous monitoring, portals, etcetera)
Multi-disciplinary & multi-cultural understanding, values differences and is able to bridge between different departments and people
Committed and flexible (going the extra mile)
Has a strong and enthusiastic personality with the ability to operate in a dynamic and international environment.
Ability to plan and prioritize a variety of tasks
Proficient verbal and written, in English
Effective communication skills, proactiveness, sense of responsibility, customer oriented (both internal and external), stress-resistant
Values supporting team member growth

Nice To Haves

LEAN training, including a yellow, green, orange or black belt preferred

Responsibilities

Acts as the end-to-end owner for US AR and Collections outcomes, accountable for results (cash, DSO, aging, customer experience).
Monitor and drive key performance indicators (DSO, aging, overdue trends, bad debt).
Exercises independent judgement to guide the team in resolving invoicing, accounting, tax, or credit issues impacting customer payments.
Lead escalations and coordinate cross‑functionally with stakeholders.
Drive and execute ASML Customer Operations initiatives, strategies and targets within US AR, Invoicing and Collections.
Owns end‑to‑end U.S. AR and Collections performance, accountable for outcomes (cash, DSO, aging, customer experience) and empowered to make independent decisions.
Leads cross‑functional and global stakeholders to resolve complex issues, translate strategy into execution, and drive sustainable process and control improvements.
Develops team capability and judgment, embedding ownership, continuous improvement, and automation as standard ways of working.
Implement standardized procedures and internal controls across US AR and collections.
Partner with global stakeholders on E2E Market-to-Cash and Quote-to-Cash improvements.
Drive automation initiatives using SAP ECC and SAP S/4 HANA, dispute management tools, RPA, portals and macros.
Identify and remove process bottlenecks; champion first-time-right execution.
Ensure AR and customer service transactions comply with US GAAP, internal policies and local/global regulatory requirements.
Support audits and documentation related to AR, collections and customer service transactions.