Customer Master Data & Invoicing Specialist

MSA, The Safety Company • Cranberry Township, PA

3d • Hybrid

About The Position

The NNA Sales Channels Department is seeking an energetic individual to join our team as a Customer Master Data & Invoicing Specialist. The Customer Master Data & Invoicing Specialist plays a critical role in maintaining the accuracy, integrity, and efficiency of customer master data and invoicing processes across multiple business entities and sales organizations. This position supports a wide range of internal stakeholders and ensures that customer information and billing activities are executed with precision, timeliness, and compliance.

Requirements

• High school diploma or equivalent
• Strong verbal and written communication skills.
• Excellent computer skills.
• Adaptability to work with AI and technology.
• Strong attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities in a fast‑paced environment.
• Strong analytical and problem‑solving skills.
• Excellent prioritization and collaboration abilities.
• Process improvement oriented.

Nice To Haves

• Experience with SAP, customer master data, invoicing, or related operational processes.
• Familiarity with CRM platforms such as Salesforce.
• Proficiency with Microsoft Office tools, especially Excel.

Responsibilities

• Create and maintain customer master data across multiple systems and entities, ensuring accuracy, consistency, and compliance with internal standards.
• Support onboarding of new customers, including screening, setup, documentation review, and coordination with internal partners.
• Process, validate, and troubleshoot invoicing activities to support timely and accurate billing, including invoice corrections as well as output maintenance.
• Monitor data quality, identify issues, and implement corrective actions to prevent downstream impacts.
• Collaborate with cross‑functional teams to resolve data discrepancies and support business‑critical workflows.
• Assist with audits, reporting, and compliance activities related to customer data and invoicing.
• Perform all job duties in alignment with established policies, procedures, and internal controls.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED