Customer Management Summer Intern

ParetoHealth•Philadelphia, PA
•Onsite

About The Position

The Customer Management Summer Intern supports ParetoHealth’s Account Management and Customer Service departments and gains hands-on experience in the insurance industry, including healthcare and employee benefits. The Customer Management Team serves as the primary liaison for ParetoHealth’s client base and connects vetted consultants with benefits financing and cost-management solutions for midsized employers. The intern may support departmental operations, service, research, shadowing, and other projects, while participating in professional development. The position is based in ParetoHealth’s Philadelphia, Pennsylvania office, and the intern must be able to work there from June through August. Candidates must be rising juniors or rising seniors at an accredited college or university. Preferred majors include Business Administration, Sales, Healthcare Administration, or a related field. ParetoHealth describes its workplace as casual and fun, with a focus on learning, collaboration, customer service, and delivering high-quality work. Candidates must be authorized to work in the United States without current or future employment visa sponsorship.

Requirements

  • Must be a rising junior or rising senior attending an accredited college or university.
  • Must be able to work in ParetoHealth’s Philadelphia, Pennsylvania office from June through August.
  • Must be authorized to work in the United States without employment visa sponsorship, both now and in the future.
  • Strong communication skills.
  • Cross-functional collaboration skills.
  • Customer experience work experience or familiarity.
  • Attention to detail.
  • Interest in project management.
  • Familiarity with Microsoft Office applications.
  • Competitive candidates are smart, personable, quantitative, and detail oriented.

Nice To Haves

  • Preferred major in Business Administration, Sales, Healthcare Administration, or a related field.
  • Ability to learn quickly and make an impact in a nimble organization.

Responsibilities

  • Support Customer Management departmental projects, including operations, service, research, and shadowing.
  • Participate in professional development learning.
  • Provide service excellence to internal departments and leaders.
  • Work in a conscientious, consistent, and thorough manner.
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