Customer Logistics Supervisor (3rd shift)

Ryder Supply Chain Solutions•Peoria, IL
•$55,000 - $62,000

About The Position

Ryder is hiring a 3rd shift Customer Logistics Supervisor for its Supply Chain Solutions division in Normal, Illinois. The supervisor leads an assigned shift or operational area, ensuring work is completed safely and efficiently in line with customer expectations. The position supports and develops the team, promotes engagement and accountability, contributes to continuous improvement and operational excellence, and helps achieve customer performance metrics. Experience managing part distribution shuttle drivers is identified as ideal, and start-up knowledge is a plus. This is a salaried, exempt position with an annual salary range of $55,000–$62,000, based on experience. The schedule is Monday through Friday, 12:00 a.m. to 9:00 a.m., with flexibility. Travel is not required.

Requirements

  • High school diploma or GED.
  • 0 to 1 year of direct supervisory or leadership experience.
  • Strong planning skills.
  • Results-oriented approach.
  • Effective leadership and motivational skills.
  • Effective interpersonal skills in a diverse team environment.
  • Strong verbal and written communication skills.
  • High degree of initiative.
  • Ability to build and maintain professional relationships at all levels of the organization, including peers, work groups, customers, and supervisors.
  • Ability to work independently and as part of a team.
  • Flexibility and self-direction in a fast-paced environment.
  • Ability to multitask; strong organization and time-management skills.
  • Attention to detail and excellent follow-up practices.

Nice To Haves

  • At least 1 year of experience in a transportation, warehouse, or distribution environment.
  • Experience managing part distribution shuttle drivers.
  • Start-up knowledge.

Responsibilities

  • Supervise, coordinate, and oversee day-to-day logistics operations.
  • Work with the Logistics Manager to plan and review logistics processes and ensure they meet company standards and customer service specifications.
  • Establish work schedules and procedures and coordinate workers’ activities to support effective shift and team logistics.
  • Be accountable for site key performance indicators (KPIs).
  • Collaborate with the customer on all aspects of operations.
  • Meet with team members individually and collectively to monitor progress, track performance, coach and counsel, and recognize successes.
  • Promote team spirit and diversity and inclusion, and identify opportunities to improve internal processes and cooperation.
  • Evaluate team member performance and recommend performance awards or merit increases when appropriate.
  • Address performance problems through corrective action and disciplinary processes.
  • Implement health, safety, and security initiatives, practices, and behaviors, and ensure adherence to company rules and policies.
  • Provide orientation to employees and Lead Hands and supply the information, technology, and materials needed to perform their jobs.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits beginning after 30 days.
  • 401(k) savings plan with company match.
  • Discounted employee stock purchase options.
  • Employee discounts on tools, cars, appliances, travel, and more.
  • Paid major holidays and paid time off within the first year.
  • Up to 12 weeks of paid maternity leave.
  • Health and welfare benefits, including prescription, life insurance, and disability insurance options.
  • Paid time off for vacation, illness, bereavement, family, and parental leave.
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