Customer Licensing Alignment Manager
About The Position
Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies, including 90% of the Fortune 500, trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential. The Software License Compliance Manager is responsible for accurately capturing and analyzing Quest customers’ deployed software licenses. This role partners closely with teams across IT, Finance, Sales, and Procurement to collect and interpret data from multiple systems. Insights from this work determine whether customers are properly licensed relative to their entitlements. Success in this role requires strong data management and analytical capabilities, supported by an enterprise software asset management system aligned to Quest’s License Compliance policies and processes.
Requirements
- 6+ years of experience in software license compliance or comparable legal/compliance roles
- Extensive knowledge and/or proven success in software license or audit roles, including:
- Expertise in software license metrics, compliance tools, industry‑leading practices, and licensing policies.
- Familiarity with IT, IT procurement, software licensing operations, IT Service Management, and SAM processes.
- Understanding of the IT sourcing and procurement lifecycle; ability to interpret and negotiate software licensing terms and policies.
- Experience working with enterprise software license agreements across perpetual, subscription, and cloud models.
- Knowledge of major supplier licensing terminology, policies, and models (e.g., Microsoft, IBM, Oracle, VMware).
- Understanding of deployment and distribution models for multi‑platform software applications
Responsibilities
- Build and maintain effective relationships across diverse functions and organizational levels; engage cross‑functional teams to drive collaborative efforts.
- Operate successfully in a virtual and global environment, maintaining flexibility amid evolving priorities.
- Apply strong analytical, problem‑solving, and communication skills to manage stakeholder expectations and ensure accountability.
- Contribute to the development and enhancement of intellectual capital through the creation and refinement of standard operating procedures and policies.
- Demonstrate a deep understanding of software deployment and entitlement rights for Quest‑licensed products.
- Communicate license allocation methodologies clearly and accurately.
- Execute tasks that produce reporting, metrics, and analyses related to software usage and entitlements.
Benefits
- Competitive pay, annual bonuses, and top-performer recognition.
- Comprehensive health, family, and retirement benefits.
- Flexible work options, generous PTO, and wellness programs.
- Professional growth through learning platforms, mentorship, and leadership programs.
- Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
