Customer Journey Designer

Apple • Culver City, CA

8h

About The Position

At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We’re looking for a designer, communicator, and problem solver who can own end-to-end visual, user experience, Partner Sites and Customer Journey Design across media, platforms, and formats. In this role, you’ll shape campaigns, craft intuitive and beautiful product experiences, and collaborate closely with cross-functional partners while maintaining a deep understanding of digital curation and culture. We are looking for talent, who is a fountain of ideas and creative thinking who can think and implement quickly, laterally, independently or collaboratively. In this role, you will need to be experienced in developing and executing an design strategy and has an advanced understanding of what makes Apple Services engaging and successful across platforms and audiences - Demonstrates strong user experience sensibilities with an uncanny level of curiosity; keeps up with the evolving landscape of available tools, technologies and resources - Collaborates with Creatives, Project Managers, Marketing, Business Owners and Executives to tackle complex problems with simple solutions - Experience developing prototypes for a variety of platforms and use cases; can rapidly prototype their ideas across a myriad of devices, experiences and scenarios - A passion for nurturing relationships, managing and mentoring creatives, and can use that rapport to align teams around a vision - Keen understanding of local market creative and cultural nuances - Ability to work on global teams, across time zones, date lines and traditional routine

Requirements

• Bachelor’s degree in Graphic, Information, Communication, Web design or equivalent experience
• Portfolio demonstrating proficiency in delivering strategic ideas across digital, social or static form factors.
• 5+ years relevant design or creative experience required
• Has passion about the brand and is relentless in preserving its authenticity

Nice To Haves

• Experience developing prototypes for a variety of platforms and use cases; can rapidly prototype their ideas across a myriad of devices, experiences and scenarios
• Understanding and partnership, developing relationships, managing and mentoring creatives, and aligning teams around a vision
• Bonus for tours in publishing, magazines, or content creation/delivery

Responsibilities

• Own end-to-end visual, user experience, Partner Sites and Customer Journey Design across media, platforms, and formats.
• Shape campaigns.
• Craft intuitive and beautiful product experiences.
• Collaborate closely with cross-functional partners while maintaining a deep understanding of digital curation and culture.
• Develop and execute a design strategy.
• Develop prototypes for a variety of platforms and use cases; can rapidly prototype their ideas across a myriad of devices, experiences and scenarios.
• Nurture relationships, manage and mentor creatives, and use that rapport to align teams around a vision.
• Work on global teams, across time zones, date lines and traditional routine.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior