Customer Intelligence Analyst II

The Nielsen Company

13h

About The Position

The Client Insights & Delivery (CID) Analyst is a foundational role on Nielsen’s Global Nielsen Campaign Analytics team. This fast-paced, client-facing position works directly with media companies and advertisers to understand campaign objectives, advise on study setup, and analyze campaign performance. The analyst helps design studies measuring advertising effectiveness across digital, social, streaming, and podcasting platforms, and performs custom analyses under the guidance of senior team members while maintaining quality throughout the process.

The role partners with clients and internal teams to turn business needs into measurable research questions, deliver actionable insights and recommendations, and support client success through Nielsen Campaign Analytics solutions.

Requirements

• 2–3 years of experience in analytics and/or media or marketing planning.
• Excellent verbal, written, and presentation skills, with the ability to grasp new concepts easily and present them simply.
• Advanced English proficiency, written and verbal.
• Excellent critical-thinking ability and a desire to seek solutions for novel situations.
• Self-motivated, curious learner with strong project and time-management skills.
• Ability to work quickly, adapt, and manage multiple projects at once.
• Technical proficiency in Office/Google Suite software solutions.

Nice To Haves

• Knowledge of the media and advertising industry.
• Past experience in digital media buying or planning and marketing analytics.
• Experience with syndicated data sets, such as Nielsen IQ and/or IRI.

Responsibilities

• Build trust-based relationships with clients, Sales, Research, and Operations, partnering to grow business through Campaign Analytics solutions.
• Help translate broad business needs into specific, measurable research questions that can be addressed with Nielsen solutions.
• Design, execute, and present detailed research analyses, primarily using test-versus-control methodology to determine campaign lift.
• Use product knowledge to support clients in designing and executing studies.
• Consult with clients on results and deliver insights and action-oriented solutions.
• Perform quality assurance checks on study setup, data quality, and presentation materials to ensure best practices are followed.
• Collaborate with cross-functional teams to investigate issues, identify root causes, and resolve them with appropriate parties.
• Maintain accurate records of study timelines, milestones, and presentation dates, and keep internal and external stakeholders updated.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed