Customer Information File Clerk II

Great Southern Bank • Springfield, MO

14h • Onsite

About The Position

Come be a part of something greater! Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. By embracing diversity, we celebrate and value differences in age, outlook, cultural background, lifestyle and physical ability. We offer career opportunities and advancement across a wide range of disciplines. Ranked top ten in Forbes Best Bank four years in a row. Come join our team of customer service experts today! Under general supervision, but following established policies and procedures, as well as all applicable banking laws and regulations, including BSA and AML, is responsible for ensuring all CIF records are set-up and maintained in an accurate and timely manner. Assists customers and employees with inquiries regarding account set-up and compliance with account titling by state.

Requirements

• High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 12 to 18 months related experience and/or training.
• Or equivalent combination of education and experience.

Responsibilities

• Responsible for processing CIF changes ensuring all changes have supporting documentation.
• Processes new account information, entering information on system and linking related accounts.
• Responsible for monitoring and verifying account captioning to ensure account information is accurate and complete.
• Processes returned mail and distributes to appropriate person or department.
• Reviews signature cards to ensure cards are accurate and complete.
• Knowledgeable of CIF standards and is available to assist customers and employees with questions and inquiries relating to the CIF area.
• Periodically moves boxes to the warehouse for record retention purposes.
• Perform any other related duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees