Customer Experience Specialist

Honeywell • Salem, OR

1h • Hybrid

About The Position

As a Customer Experience Specialist here at Honeywell, you will be a member of the Customer Service team, where you will ensure performance standards are met and maintained to achieve the business objectives and reach a high customer satisfaction index. In this role, you will impact the overall customer satisfaction by managing order processing, purchasing activities, and ensuring timely and accurate order fulfillment. You will play a key role in maintaining customer accounts and collaborating with cross-functional teams to deliver quality service and resolve issues efficiently. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Requirements

• Ensure performance standards are met and maintained to achieve business objectives
• Reach a high customer satisfaction index

Responsibilities

• Managing order processing
• Purchasing activities
• Ensuring timely and accurate order fulfillment
• Maintaining customer accounts
• Collaborating with cross-functional teams to deliver quality service and resolve issues efficiently

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed