Truck Team and Customer Service

1-800-Got-Junk?Commerce City, CO
Onsite

About The Position

Join our Field Sales & Service Team as a Customer Experience Lead and help us deliver exceptional customer moments and powerful service experiences. We are Southwind, the highest-performing 1-800-GOT-JUNK? franchise group, built on integrity, accountability, and investing in people. This is an active, hands-on job where no two days are the same, offering the chance to be active, talk to people, and advance your career. As a Customer Experience Lead, you will bring energy, professionalism, and salesmanship to every job, creating WOW moments through outstanding customer service, leading pricing conversations, closing on-site sales, and delivering clear estimates. You will also remove junk safely from homes and businesses, and drive, navigate, and operate box trucks (training provided). We are the world's largest junk removal company, committed to excellence in customer service and employee satisfaction, and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals committed to providing exceptional customer experiences.

Requirements

  • Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
  • People Focused: Friendly and personable, dedicated to delivering outstanding service.
  • Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
  • Dependable: Reliable and hardworking, positively contributing to our team culture.
  • Strong Communicator: Excellent problem-solving skills and organizational abilities.

Nice To Haves

  • Advancement pathways include: Certified Sales Lead, People Development Lead, Operations Lead, Senior Sales Director of People Development, Director of Operations, General Manager.

Responsibilities

  • Create WOW moments through outstanding customer service
  • Lead pricing conversations
  • Close on-site sales
  • Deliver clear estimates
  • Remove junk safely from homes and businesses
  • Drive, navigate, and operate box trucks (training provided)
  • Lift, carry, load, and maneuver items up to 75+ lbs
  • Represent our brand with integrity, professionalism, and a sharp appearance

Benefits

  • Full benefits package with Medical, Vision, Dental coverage
  • Retirement options
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