Customer Experience Intern (Fall 2026)

VelocityEHS,
Remote

About The Position

VelocityEHS is seeking Co-op/Intern students for a Customer Experience (CX Intern) role. This is a remote opportunity open to candidates in the United States or Canada, with a potential hybrid option in Oakville, ON. The intern will collaborate with Services, Success, and Support teams, focusing on streamlining processes, executing deliverables, and fostering collaboration. The ideal candidate will have a positive attitude, a critical mindset for problem-solving, excellent interpersonal skills, attention to detail, and a desire to contribute to a collaborative team environment. This role offers the chance to work on a solution that improves workers' lives in EHS and Sustainability domains, with guidance from a mentor, manager, and fellow interns. The internship includes extensive onboarding, cross-functional exposure, and opportunities to manage projects with varying timelines or work on recurring projects requiring updates, enhancements, or maintenance. Regular check-ins with a mentor, goal setting, and interactions with program leads and stakeholders are expected.

Requirements

  • Currently pursuing a Bachelor’s degree, ideally in a science For example: Kinesiology, Engineering, Public and Occupational Health, Safety, Environmental Science
  • Excellent communication skills, both written and verbal
  • Experience working independently as well as in a team setting
  • Strong critical thinking and problem-solving skills
  • Organized, thorough, and attentive to detail

Nice To Haves

  • Knowledge and experience in either/both Software and Environmental, Health & Safety industries is a plus
  • Previous related internship/work term experience preferred

Responsibilities

  • Streamlining processes
  • Executing deliverables
  • Fostering collaboration across teams
  • Managing different projects with varying timelines
  • Working on reoccurring projects that require routine updates, enhancements, or maintenance to stay within compliance
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