Customer Experience & B2B Sales Specialist

Tony Miller Properties•Sunnyvale, TX
•Hybrid

About The Position

Grow with a Leader in Turfgrass Innovation: At Starr Turfgrass, we don’t just sell premium turf; we help homeowners, landscapers, and commercial properties create lush, durable, high-performing outdoor spaces that thrive in Texas conditions. As a trusted local name with strong online presence at starrturf.com, we’re expanding and looking for a dynamic, customer-obsessed professional to be the first face and voice of our brand. This is a rare hybrid role that blends front-line customer support with real B2B sales opportunities. If you love connecting with people, solving problems quickly, and closing deals that drive business growth, this is your chance to build a rewarding career with a company that’s scaling fast.

Requirements

  • A positive, professional, and energetic presence, you're the kind of person customers remember and want to do business with again.
  • Strong communication skills (both in-person and on the phone).
  • Comfort with basic computer systems and learning our product catalog quickly.
  • Reliability, attention to detail, and a team-first attitude.

Nice To Haves

  • Sales drive and natural persuasion ability, and previous sales experience (any field) is a big plus.
  • Turf, landscaping, or outdoor living knowledge is helpful but not required; we’ll train the right person.
  • Bilingual a plus

Responsibilities

  • Own the Front Desk Experience: Greet walk-in customers with warmth and expertise, answer inbound calls, and provide outstanding B2C support, helping homeowners and small landscapers find the right turf solutions.
  • Drive B2B Growth: Prospect, nurture, and close sales with commercial clients, property managers, builders, and landscaping companies. You’ll turn inquiries into long-term partnerships.
  • Support the Full Customer Journey: Process orders, answer product questions, coordinate deliveries/installs, and follow up to ensure satisfaction.
  • Represent the Starr Brand: Be a knowledgeable ambassador who educates customers on our premium turf varieties and why Starr Turfgrass delivers superior results.

Benefits

  • $20 per hour base + uncapped commission on all B2B sales you close (top performers easily exceed $50k–$70k+ total annual earnings).
  • Full-time schedule with consistent hours.
  • Opportunity for rapid advancement as the company grows.
  • Hands-on training on our premium products and sales process.
  • Work in a positive, growth-oriented environment where your contributions directly impact revenue.
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