Part Time Customer Experience Agent

AnswerMTI•Atlanta, GA

3d•Onsite

About The Position

Immediately hiring Part Time Customer Experience Agents! We are looking for Part-Time Customer Experience Agents to add to our growing team. We provide on the job PAID training. Previous call center work is a plus but is absolutely not required. If you have excelled in any customer service industry, know your way around computers, have a friendly and positive attitude and have excellent writing and communication skills, then this position is for you! Answer Message Technologies, Inc (AMTI) is a well-established Call Center/Answering Service located in Atlanta, GA. When you are locked out of your home at midnight and you call the locksmith, you are likely speaking to a customer experience agent, just like one of our valued team members at AMTI ! What happens on the weekend when your child is sick, and you need medical advice? Our compassionate agents take your call and reassure you that an on-call doctor will be reached. The short story is - we answer our customers' calls when they can't. Are you ready to be part of such a vital industry? Compensation: $16 / Hour

Requirements

Part Time - various shifts available
Must be available to work a weekend day (Sat or Sun each week)
Some Holiday work required
A welcoming voice with an upbeat tone
Strong spelling and grammar
Computer skills
Dependability
The ability to type 35 words per minute or more

Nice To Haves

Previous call center work is a plus

Responsibilities

Professionally handle incoming calls
Greet callers in a positive and helpful way
Provide and request required information
Transfer calls
Take messages as necessary
Work on a state-of-the-art call processing system
Be trained on a variety of call center tools to help properly prioritize customer needs