Customer Executive

Bimbo Bakeries USA•Williamsport, PA

5d•Onsite

About The Position

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves. Come join the largest baking company in the world and our family of 20,000 associates nationwide!

Requirements

Bachelor Degree in business or related field
5-7 years of related experience in customer relations or sales. CPG/DSD experience is a plus.
A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted.
Strong project management skills.
At least 6 months experience leading and influencing others.
Requires excellent written and oral communication skills, as well as the ability to effectively negotiate and influence others.
Excellent organizational and planning skills.
Computer skills and proficiency, specifically PowerPoint, Excel, and Word, SharePoint and Outlook is required.
Bilingual - English/Spanish a plus.
Must have strong analytical skills including financial reporting.
Strong working knowledge of sales processes and procedures, space management programs and DSD operations.
P&L, business analysis & merchandising experience preferred.
Knowledge of IRI, and margin miner a plus.

Nice To Haves

CPG/DSD experience is a plus.
Bilingual - English/Spanish a plus.
P&L, business analysis & merchandising experience preferred.
Knowledge of IRI, and margin miner a plus.

Responsibilities

Ensure compliance with all BBU safety programs promoted by the organization.
Ensure a safe working environment for all associates through safety programs promoted by the organization.
Responsible for improving overall sales of all BBU company products in all assigned major customers.
Provide leadership and direction for all assigned customer activities serving as a liaison between Customer team and Sales Operations organization.
Provide strategic direction and a plans for assigned customers that intend to positively impact and influence BBU’s short and long-term strategic priorities.
Develop and implement commercial bakery strategies utilizing BBU’s strategic brands to develop customer’s category and increase BBU share.
Responsible for any headquarter and member/group level business reviews with assigned customers.
Convey timely contracts, incentive programs and marketing initiatives, and maintain up to date customer pricing files both internally via BBU’s systems and with within customer’s systems.
Garner competitive Intel and develop action items that bring about overall improvement to BBU strategic brand portfolio.
Responsible for pre and post analysis on all promotions, in tandem with Customer Planning team, to identify and correct missed opportunities.
Functionally partner with Customer Planning and Sales Operations teams to maximize strategic priorities including growth and profitability in sales and freshness.
Work with Finance team to create annual customer budgets and manage overall customer spend including, but not limited to, temporary pricing changes, promotional activity, marketing programs, marketing contracts, display execution, category management
Full year projection and volume forecast accuracy
Develop and present business plans to attain sustainable growth and achieve true profits on an as-directed cadence.
Responsible for cultivating and maintaining long-term productive relationships with all retail customers assigned.
Provide strategic direction that influences BBU’s short and long-term decision making
Represent the company professionally during customer interaction and business activities.
Additional duties as assigned. i.e. Corporate Brands Ownership, Import & Snack Management, Etc.