Customer Engineering Product Specialist

Cummins•Shoreview, MN

10d

About The Position

Cummins Inc. is seeking a Customer Engineering Product Specialist in Shoreview, Minnesota. The role leads integration of advanced power solutions—including microgrids, battery energy storage systems (BESS), fuel cells, photovoltaic (PV) systems, generator sets, and switchgear—to deliver reliable, optimized customer solutions. The specialist works with OEM customers and cross-functional teams to translate technical requirements into product and system designs, develops electrical single-line diagrams and integrated system layouts using AutoCAD, and ensures products are correctly applied, installed, and validated against performance, quality, and reliability objectives. The position serves as the primary technical liaison for customers, provides guidance on product integration and installation, resolves complex technical issues, and represents customer needs throughout product development. It also identifies opportunities to improve safety, performance, cost efficiency, and customer value, and provides technical leadership, mentoring, and support on complex projects and engineering initiatives.

Requirements

Bachelor's degree in Engineering or an appropriate STEM field, or equivalent, is required.
Prior Senior or Lead Engineer-equivalent work experience in a relevant discipline area is required.
Demonstrated track record of technical problem-solving and quality decision-making.
Expertise in application engineering, system integration, and product optimization in complex electrical, power generation, or energy systems environments.
Ability to interpret customer requirements, manage technical complexity, and deliver practical, high-quality solutions.
Ability to build trusted relationships, communicate effectively with technical and non-technical stakeholders, and influence project outcomes.
Experience using analytical problem-solving methodologies, engineering tools, and data-driven decision-making to improve product performance and resolve technical challenges.
Ability to lead projects, mentor team members, work independently, and balance multiple priorities in a dynamic environment.
The position may require licensing for compliance with export controls or sanctions regulations.

Nice To Haves

A relevant post-graduate Master's degree may be required for select roles.
Experience designing and integrating microgrid systems incorporating BESS, fuel cells, PV systems, generator sets, switchgear, and microgrid controllers.
Proficiency with AutoCAD for developing electrical single-line diagrams and integrated power system designs.
Knowledge of electrical and electronic system architecture, including inverters, converters, controllers, networking, and data acquisition systems.
Familiarity with third-party control and power management platforms such as Deif and ComAp.
Knowledge of MS Office tools.

Responsibilities

Lead integration of microgrids, BESS, fuel cells, PV systems, generator sets, and switchgear into reliable, optimized customer solutions.
Collaborate with OEM customers and cross-functional teams to translate technical requirements into product and system designs.
Develop electrical single-line diagrams and integrated system layouts using AutoCAD.
Ensure products are correctly applied, installed, and validated to meet performance, quality, and reliability objectives.
Serve as the primary technical liaison for customers, advising on product integration and installation requirements and resolving complex issues.
Represent customer needs throughout product development and influence engineering design decisions.
Identify opportunities to improve system safety, performance, cost efficiency, and customer value.
Lead projects and complex engineering initiatives, and mentor and support engineers and technical team members.
Use engineering tools and processes, including Analysis Led Design (ALD), installation quality practices, and technical specification management, to support decisions and system optimization.
Build collaborative relationships across engineering, product development, sales, marketing, and customer teams.
Provide technical leadership, coaching, and knowledge transfer to less experienced engineers and project contributors.