Customer Engineering Product Specialist
About The Position
Cummins Inc. is seeking a Customer Engineering Product Specialist in Shoreview, Minnesota. The role leads the integration of advanced power solutions—including microgrids, battery energy storage systems (BESS), fuel cells, photovoltaic (PV) systems, generator sets, and switchgear—to deliver reliable, optimized customer solutions. The specialist works with OEM customers and cross-functional teams to translate technical requirements into product and system designs, and develops electrical single-line diagrams and integrated system layouts using AutoCAD. The position drives machine and system optimization by ensuring products are appropriately applied, installed, and validated against performance, quality, and reliability objectives. It serves as the primary technical liaison for customers on product integration, installation requirements, and complex issue resolution, and champions customer needs throughout product development. The role also identifies opportunities to improve safety, performance, cost efficiency, and customer value, while mentoring engineers and providing technical leadership on complex projects. A bachelor's degree in Engineering or an appropriate STEM field is required. Prior Senior or Lead Engineer-equivalent experience in a relevant discipline, including a demonstrated record of technical problem solving and sound quality decisions, is required. A relevant master's degree may be required for select roles. Knowledge of MS Office tools is preferred. The position may require licensing for compliance with export controls or sanctions regulations. The posted salary range is described as a good-faith estimate; the final offer depends on factors including qualifications and experience.
Requirements
- Bachelor's degree in Engineering or an appropriate STEM field.
- Prior Senior or Lead Engineer-equivalent work experience in a relevant discipline area.
- Demonstrated track record of technical problem solving and quality decision making.
- Expertise in application engineering, system integration, and product optimization in complex electrical, power generation, or energy systems environments.
- Ability to interpret customer requirements, manage technical complexity, and deliver practical, high-quality solutions.
- Ability to build trusted relationships, communicate effectively with technical and non-technical stakeholders, and influence project outcomes.
- Experience with analytical problem-solving methodologies, engineering tools, and data-driven decision-making to improve product performance and resolve technical challenges.
- Ability to lead projects, mentor team members, work independently, and balance multiple priorities in a dynamic environment.
- May require licensing for compliance with export controls or sanctions regulations.
Nice To Haves
- A relevant post-graduate (master's) degree may be required for select roles.
- Knowledge of MS Office tools.
- Experience designing and integrating microgrid systems incorporating BESS, fuel cells, PV systems, generator sets, switchgear, and microgrid controllers.
- Proficiency with AutoCAD for developing electrical single-line diagrams and integrated power system designs.
- Knowledge of electrical and electronic system architecture, including inverters, converters, controllers, networking, and data acquisition systems.
- Familiarity with third-party control and power management platforms such as Deif and ComAp.
- Strong customer focus, resourcefulness, sound judgment, and ability to navigate complex technical challenges while delivering results.
Responsibilities
- Lead integration of microgrids, BESS, fuel cells, PV systems, generator sets, and switchgear into reliable, optimized customer solutions.
- Collaborate with OEM customers and cross-functional teams to translate technical requirements into product and system designs.
- Develop electrical single-line diagrams and integrated system layouts using AutoCAD.
- Ensure products are correctly applied, installed, and validated to meet performance, quality, and reliability objectives.
- Serve as the primary technical liaison for customers, advising on product integration, installation requirements, and complex issue resolution.
- Represent customer needs throughout product development and influence engineering design decisions.
- Identify opportunities to improve system safety, performance, cost efficiency, and customer value.
- Lead complex projects and critical engineering initiatives, and mentor and support engineers and technical team members.
- Use engineering tools and processes, including Analysis Led Design (ALD), installation quality practices, and technical specification management, to support decision-making and system optimization.
- Build collaborative relationships across engineering, product development, sales, marketing, and customer teams.
- Provide technical coaching and knowledge transfer to less experienced engineers and project contributors.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
