Customer Engineering Manager

Faurecia • Auburn Hills, MI

18h

About The Position

Customer Engineering Manager

Forvia, a sustainable mobility technology leader
We pioneer technology for mobility experience that matter to people.
Your mission, roles and responsibilities
Position Summary: The Customer Engineering Manager holds responsibility for customer program engineering and technical acquisition activities across assigned OEMs.
Responsibilities:
Build and maintain customer intimacy particularly with engineering representatives of the OEMs assigned
Establish and maintain customer engineering budget and engineering gross costs budget per program
Manage the Customer Engineering team hierarchically and ensure functional management of the team members (including product design engineers (PDE)
Ensure good communication within the extended technical team, production plant, offshore development sites, and support teams as well as sub suppliers of engineering services, tooling and BOPs
Coach & follow-up his or her team members to reach performance standards
Ensures engineering related activities in customer programs (QCDP)
Ensures technical concept elaboration in the framework of new business acquisitions
Ensure product and process definition according to the technical needs including Faurecia standards
Ensures proper and complete DV and PV according to customer specification
Coordinate global engineering activities for customer programs and acquisitions
Is the contact person for the OEMs assigned globally
Ensure together with Product Line, Technology Engineering and Design line, that programs are properly staffed with qualified engineers
Ensures the involvement of the engineering departments for product innovation, intellectual property protection and new technology transfer and deployment
Participates in development of organizational objectives, plans and policies
The supervisory responsibilities include interviewing and hiring new employees, conducting performance reviews, planning and directing work, disciplining employees, motivating and educating subordinates, guiding and supporting employees in their professional development and other leadership responsibilities
All program-related duties need to be accomplished within the requirements of the Faurecia Program Management System.
Capitalize experience on the development through lessons learned process
Supports the competencies development of the Customer Engineering members and their career development
Responsible for conducting his or her job within the Faurecia standards
Support the leadership and commitment from top management according to the Group environmental policy and Group Quality Policy
Propose continuous improvement ideas in business efficiency and cost reduction
Capitalizes on knowledge and shares best practices / lessons learned across organization and within the site
Commitment to the highest ethical standards and adherence to:
Faurecia Group Code of Ethics
Faurecia Group Code of Management
Faurecia Group Environmental Policy
Faurecia Group Quality Policy
For ISO 14001 and iso 45001 HSE management system please consult the responsibilities and authorities in the NAO library document: NAO-C-LSE-5802 Authority & Responsibility Matrix HSE Management System
All other duties as assigned by the company
Position Specifications
Authorities:
Authority to manage the Customer Engineering team hierarchically and ensure functional management of the team members (including Product Development Leaders (PDL), Senior Product Design Engineers (SPDE) and Program Engineers (PE)
Review document NAO-C-LSE-5802 Authority and Responsibility Matrix, to consult responsibilities and authority in the HSE Management System.
Your profile and competencies to succeed
Education / Experience:
Bachelor or master’s degree in engineering and Business / Management is preferred
Minimum 15 years of automotive product development / manufacturing engineering experience is suggested
Knowledge / Skills:
Strong oral and written communication skills
Ability to communicate efficiently with all levels of management, co-workers and subordinates.
Strong conflict management skills
Ability to resolve conflicts and build effective teams is required
What we can do for you
At Forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies.
We are the seventh-largest global automotive supplier, employing more than 157,000 people in more than 40 countries which makes a lot of opportunity for career development.
We welcome energetic and agile people who can thrive in a fast-changing environment. People who share our strong values. Team players with a collaborative mindset and a passion to deliver high standards for our clients. Lifelong learners. High performers. Globally minded people who aspire to work in a transforming industry, where excellence, speed, and quality count.
We cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility. Our people enjoy an average of more than 22 hours of online and in-person training within FORVIA University (five campuses around the world)
We offer a multicultural environment that values diversity and international collaboration. We believe that diversity is a strength. To create an inclusive culture where all forms of diversity create real value for the company, we have adopted gender diversity targets and inclusion action plans.
Achieving CO2 Net Zero as a pioneer of the automotive industry is a priority: In June 2022, Forvia became the first global automotive group to be certified with the new SBTI Net-Zero Standard (the most ambitious standard of SBTi), aligned with the ambition of the 2015 Paris Agreement of limiting global warming to 1.5°C. Three principles guide our action: use less, use better and use longer, with a focus on recyclability and circular economy.
Why join us
FORVIA is an automotive technology group at the heart of smarter and more sustainable mobility. We bring together expertise in electronics, clean mobility, lighting, interiors, seating, and lifecycle solutions to drive change in the automotive industry.
With a history stretching back more than a century, we are the 7th largest global automotive supplier, employing more than 157,000 people in 43 countries. You'll find our technology in around 1 out of 2 vehicles produced anywhere in the world.
In June 2022, we became the 1st global automotive group to be certified with the SBTI Net-Zero Standard. We have committed to reach CO2 Net Zero by no later than 2045.
As technological innovation and the need for sustainability transform the automotive industry, we are ideally positioned to deliver solutions that will enhance the lives of road-users everywhere.

Requirements

• Bachelor or master’s degree in engineering and Business / Management is preferred
• Minimum 15 years of automotive product development / manufacturing engineering experience is suggested
• Strong oral and written communication skills
• Ability to communicate efficiently with all levels of management, co-workers and subordinates.
• Strong conflict management skills
• Ability to resolve conflicts and build effective teams is required

Responsibilities

• Build and maintain customer intimacy particularly with engineering representatives of the OEMs assigned
• Establish and maintain customer engineering budget and engineering gross costs budget per program
• Manage the Customer Engineering team hierarchically and ensure functional management of the team members (including product design engineers (PDE)
• Ensure good communication within the extended technical team, production plant, offshore development sites, and support teams as well as sub suppliers of engineering services, tooling and BOPs
• Coach & follow-up his or her team members to reach performance standards
• Ensures engineering related activities in customer programs (QCDP)
• Ensures technical concept elaboration in the framework of new business acquisitions
• Ensure product and process definition according to the technical needs including Faurecia standards
• Ensures proper and complete DV and PV according to customer specification
• Coordinate global engineering activities for customer programs and acquisitions
• Is the contact person for the OEMs assigned globally
• Ensure together with Product Line, Technology Engineering and Design line, that programs are properly staffed with qualified engineers
• Ensures the involvement of the engineering departments for product innovation, intellectual property protection and new technology transfer and deployment
• Participates in development of organizational objectives, plans and policies
• The supervisory responsibilities include interviewing and hiring new employees, conducting performance reviews, planning and directing work, disciplining employees, motivating and educating subordinates, guiding and supporting employees in their professional development and other leadership responsibilities
• All program-related duties need to be accomplished within the requirements of the Faurecia Program Management System.
• Capitalize experience on the development through lessons learned process
• Supports the competencies development of the Customer Engineering members and their career development
• Responsible for conducting his or her job within the Faurecia standards
• Support the leadership and commitment from top management according to the Group environmental policy and Group Quality Policy
• Propose continuous improvement ideas in business efficiency and cost reduction
• Capitalizes on knowledge and shares best practices / lessons learned across organization and within the site
• Commitment to the highest ethical standards and adherence to: Faurecia Group Code of Ethics Faurecia Group Code of Management Faurecia Group Environmental Policy Faurecia Group Quality Policy
• For ISO 14001 and iso 45001 HSE management system please consult the responsibilities and authorities in the NAO library document: NAO-C-LSE-5802 Authority & Responsibility Matrix HSE Management System
• All other duties as assigned by the company

Benefits

• At Forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies.
• We are the seventh-largest global automotive supplier, employing more than 157,000 people in more than 40 countries which makes a lot of opportunity for career development.
• We cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility. Our people enjoy an average of more than 22 hours of online and in-person training within FORVIA University (five campuses around the world)
• We offer a multicultural environment that values diversity and international collaboration. We believe that diversity is a strength. To create an inclusive culture where all forms of diversity create real value for the company, we have adopted gender diversity targets and inclusion action plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level