Customer Engineer IV, Data Management, North America, Google Cloud

Google•Atlanta, GA

4d•$192,000 - $267,000

About The Position

As a Specialist Customer Engineer, you will accelerate Google Cloud customer success by providing domain-specific technical expertise and responsibly influencing products and solutions. You will partner with technical Sales teams as a data management subject matter expert, helping prospective and existing customers and partners understand Google Cloud, develop cloud solutions and architectures for business challenges, engage in proofs of concept, and troubleshoot technical questions and blockers related to database and application migrations and data back ends for new application development. You will use technical expertise and presentation skills to understand customer business and technical requirements and present practical solutions. The role also involves collaborating with fellow Googlers in a respectful environment that promotes equal opportunities. Travel to customer sites, conferences, and related events is required as needed. Google Cloud provides enterprise-grade solutions and tools to help organizations digitally transform their businesses. Individual pay is determined by job-related skills, experience, and relevant education or training. US compensation is $192,000–$267,000, plus a 42.86% bonus target, equity, and benefits.

Requirements

Bachelor's degree or equivalent practical experience.
10 years of experience with cloud-native architecture, such as database administration and solutions, in a customer-facing or support role.
Experience architecting solutions for data transformation, migration, governance strategies, high availability, or disaster recovery.
Experience engaging with and presenting to technical stakeholders and executive leaders.

Nice To Haves

Experience with data migration strategies and moving large-scale production systems in on-premises or data center environments, or migrating to cloud.
SQL skills and deep query troubleshooting knowledge.
Experience optimizing database performance for transactional or analytic workloads.
Experience with disaster recovery and data backup strategies.
Experience understanding complex customer software workloads and defining a technical cloud migration roadmap that reflects specific customer needs.

Responsibilities

Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop strategies to resolve technical blockers.
Share storage and database expertise to support customer technical relationships, including technology advocacy, bid responses, product and solution briefings, proof-of-concept work, and collaboration with product management to prioritize solutions that impact customer adoption of Google Cloud.
Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
Recommend integration strategies, enterprise architectures, platforms, and application infrastructure needed to implement complete solutions on Google Cloud.
Travel to customer sites, conferences, and related events as required, acting as a public advocate for Google Cloud.