Customer Engineer for Dynamics 365 CE (French)

Indotronix International Corporation • Irving, TX

1d • Remote

About The Position

Join a leading technology team as a Customer Engineer for Dynamics 365 Customer Engagement (CE) with a focus on French-speaking enterprise clients. This fully remote, 12-month contract position is open to candidates in the US and Canada. You’ll leverage your expertise in Dynamics 365 CE and the Power Platform, acting as a trusted advisor to Fortune 500 customers and partners. Take ownership of service delivery, collaborate with global teams, and empower clients to maximize the value of their Dynamics investments.

Requirements

• Fluency in French and English (verbal and written).
• Proven consulting experience in customer-facing roles, ideally with enterprise clients.
• In-depth technical knowledge of Dynamics 365 CE modules, especially Customer Insights/Marketing.
• Hands-on expertise with Power Platform components: Dataverse, Power Apps, Power Automate.
• Experience in environment management, solution lifecycle, and troubleshooting complex issues.
• Strong communicator with excellent problem-solving skills and a passion for continuous learning.
• Proficiency in both client-side scripting (TypeScript/JavaScript) and server-side logic (C# Dataverse plugins).

Nice To Haves

• Experience with Power Platform governance and Center of Excellence frameworks.
• Advanced Microsoft certifications (Dynamics 365, Power Platform).
• Background with Dynamics 365 Customer Insights – Data and Project Operations.

Responsibilities

• Build strong, trusted relationships with enterprise stakeholders as a subject matter expert.
• Develop, execute, and optimize service delivery plans for Dynamics 365 CE implementations.
• Deliver technical and functional training, and enhance training materials for customer enablement.
• Troubleshoot and resolve technical issues, removing blockers and ensuring customer satisfaction.
• Advise on best practices for configuration, security, and environment management in Dynamics 365 CE and Power Platform.
• Review solution designs for scalability, performance, and maintainability; recommend improvements.
• Lead health assessments of customer environments and proactively address performance concerns.
• Manage solution lifecycle, including version control, packaging, and pipeline-based deployments.
• Track and optimize service consumption for maximum customer ROI.
• Identify delivery risks and implement mitigation strategies for successful project outcomes.
• Collaborate cross-functionally to share expertise and elevate overall service quality.

Benefits

• 100% remote work from the US or Canada—enjoy flexibility and work-life balance.
• Opportunity to work with Fortune 500 clients and cutting-edge Microsoft technologies.
• Collaborative, global team culture with a focus on professional growth and technical upskilling.
• Exposure to large-scale Dynamics 365 and Power Platform projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed