Entry-Level Customer Engagement Representative

GEM•Virginia Beach, VA

2d•Onsite

About The Position

We're looking for an enthusiastic Entry-Level Customer Engagement Representative to join our growing team! This is an excellent opportunity for motivated individuals who want to gain valuable experience in customer relations, communication, marketing, and business development. No previous experience is required—we provide paid training, coaching, and the tools needed to succeed. As a Customer Engagement Representative, you will be the face of our brand, helping create meaningful interactions and positive experiences for customers.

Requirements

High school diploma or equivalent required
Strong communication and interpersonal skills
Friendly, outgoing, and customer-focused personality
Ability to work well in a team environment
Strong work ethic and professional attitude
Dependable, organized, and eager to grow
Comfortable interacting with customers face-to-face
Must be authorized to work in the United States

Responsibilities

Engage with customers in a professional, friendly, and approachable manner
Provide product and service information while answering customer questions
Build strong customer relationships through personalized interactions
Represent our clients and brand at events, retail locations, and community campaigns
Assist with customer outreach and promotional initiatives
Identify customer needs and provide appropriate solutions
Help create a positive and memorable customer experience
Maintain accurate customer information and feedback records
Collaborate with team members to achieve customer satisfaction goals
Participate in ongoing training and professional development